Privacy Policy

Introduction

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use lunalisaimage.com (the "Service").

Information We Collect

We collect the following types of information to provide and improve the Service:

1. Account Information — Your name, email address, and other details you provide when creating an account.
2. Creative Content — Prompts, lyrics, reference audio, and generated images you create or upload.
3. Waitlist Information — Your email address when you join our launch waitlist.
4. Usage Data — Information about how you interact with the Service, including features accessed, frequency of use, and interaction patterns.
5. Device Information — Device type, operating system, and browser type, used to optimize compatibility and performance.
6. Cookies — Small data files stored on your device to remember preferences and improve your experience.
7. Payment Information — Billing details handled by trusted third-party payment processors. We do not store full card numbers on our servers.

How We Use Your Information

We use the data we collect to:

• Provide, maintain, and improve the Service.
• Generate music and related outputs you request.
• Process transactions and send related confirmations.
• Send launch notifications to waitlist subscribers.
• Send technical notices, security alerts, and support messages.
• Respond to your questions, feedback, and support requests.
• Detect, prevent, and address fraud and abuse.

Third-Party AI Providers

To generate music, your prompts, lyrics, and reference audio are transmitted to third-party AI music providers. Those providers process this data to produce the outputs you request under their own terms and privacy policies.

Data Sharing

We do not sell your personal information. We may share data only in these limited cases:

• With service providers who help us operate the Service (including AI providers, payment processors, hosting, and analytics), under confidentiality agreements.
• To comply with legal obligations or respond to lawful requests from public authorities.
• To protect our rights, property, or safety, or that of our users.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, export, or delete your personal information, and to object to certain processing. To exercise these rights, contact us using the details below.

Cookies

We use essential cookies for authentication and security, and may use analytics cookies to understand how the Service is used. You can control cookies through your browser settings.

Children's Privacy

The Service is not directed to children under 13 (or the applicable minimum age in your jurisdiction), and we do not knowingly collect their personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the date at the top of this page.

Contact

Questions about this Privacy Policy can be sent to support@lunalisaimage.com.